Quality Policy

Prodigy Firms’ Quality Policy specifies our Degree of Excellence:

To meet the needs and exceed the expectations of our Customers, Stakeholders and Employees alike,
We will ensure we always do all our activities right, adequately following procedures for a flawless execution.
We will always be on the lookout for defects and continuous improvements in our processes to ensure we never pass a defect to our customer, and remain ever innovative.

Customer focus

Our Mission Statement and Quality Policy articulate our commitment to our Customers
Staying close to our customers is our primary method of determining and understanding their requirements and expectations, and we accomplish this objective through a multitude of channels.

Management and Employee Responsibility

We realize that Quality is the responsibility of all personnel, and therefore will promote a Quality Culture within the organization where both personnel and Management staff will be involved in specific Quality Management functions.

Our Senior Management provides evidence of its commitment to the development and improvement of the Quality Policy through both words and actions. We ensure that our Quality Policy is understood, implemented, and maintained at all levels of the organization through documented training, regular communication, verbal reinforcement and rewards.

Innovation is Key to our Success

We will regularly review or Quality Policy via measurement and analysis for a continuous improvement in our business.